How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...

Discover why Federal Realty Investment Trust is a Buy with a 4.6% yield, robust growth, and discounted shares. Click for my ...

Officials are investigating after a man was found dead outside of a shopping center in Washington County on Sunday morning.

Nearly one year after the election, Michigan just released its 2024 post-election audit report confirming that the election was “secure and accurate.” Not everyone agrees with that conclusion though.

A new report from the New Hampshire Attorney General's Office is calling for expanding a key domestic violence prevention program statewide after reviewing the Berlin murder that claimed the life of ...

Nearly one year after the election, Michigan just released its 2024 post-election audit report confirming that the election ...

Nvidia is the world's leading supplier of artificial intelligence (AI) chips for data centers. The company is scheduled to ...

In a social media post, CEMA says there is a Verizon outage that is affecting some calls being received by the 911 Center.

For the first time in more than a decade, the number of states with rates of obesity of 35% or more has dropped.

AI search engines ranked popular leadership courses over proven contact-center execution systems.

Quantum computing is no longer a distant dream—it's arriving at HPC centers and hyperscale data centers faster than many expected. A new report from Hyperion Research and Alice & Bob calls on ...

Since 2023, Teleperformance has been widely adopting AI across internal and client operations—how is the company keeping its ...