Today’s diners are more willing than ever to explore new brands and just as quick to move on when their expectations aren’t met. Many QSRs assume the way to win them back is through richer loyalty ...

Marriott Bonvoy is testing a feature showing hotel upgrade availability, akin to airline upgrades, causing concerns on Reddit ...

Allianz Partners has launched Metaportal, a digital travel insurance platform for banking and loyalty partners in Australia ...

Customer service is an essential part of any shopping experience, and unfortunately, these grocery store chains often miss ...

Somewhere along the way the word – Loyal / Loyalty – travelled far and wide, and got into the crosshairs of some marketing department and acquired a rather different meaning. Loyalty program. Yep, we ...

Learn what VIP offers you can expect as a loyal casino player at Stake and 1xBET. We delve into cashback, rakeback, VIP ...

Customers are spending more within the airline’s loyalty ecosystem, especially on premium products, CEO Ed Bastian said on an ...

According to MarketsandMarkets™, the Loyalty Management Market is projected to grow from USD 13.94 billion in 2026 to USD 23.11 billion by 2032, at a CAGR of 8.8% during the forecast period.

Few companies have a proven link between CX programs and revenue, but those that do are more likely to see results from their ...

Supermarket giant boosts loyalty-linked sales from 47% to 65% in just 18 months, using AI-powered personalisation and ...

When considering how to increase the repeat rate of an e-commerce site, many operators first look at point systems or coupon ...