One drive-thru pharmacy employee learned this the hard way when she encountered a grown man who refused to move his car, ...

HR should take a proactive approach when customers, vendors or contractors harass employees, writes Alexander Reich of Saul ...

The same dynamic applies in almost every business: How you treat your people determines how they treat your customers. Teams ...

Two Trader Joe's employees give us the scoop on that secret bell code—and why the cult-favorite grocery store uses bells in the first place ...

A Pataskala fruit farm says employees have had to call police several times after people hid hundreds of dollars worth of apples in their vehicles. Lynd Fruit Farm on Morse Road allows customers to ...

An Ohio woman ordered Charlie Kirk’s go-to Starbucks drink on Sunday evening — and was startled to find a hateful message written on the cup. Autumn Perkins, who lives in Middletown, Ohio, visited a ...

FinWise Bank is warning on behalf of corporate customers that it suffered a data breach after a former employee accessed sensitive files after the end of their employment. "On May 31, 2024, FinWise ...

Delivering a flawless customer interaction in retail is more important than ever. Recent research reveals that nearly 70% of shoppers say just two negative experiences can irreparably damage their ...

Office Depot has fired a worker at one of its Michigan locations after a viral video showed staff refusing to print posters for a vigil honoring Charlie Kirk, the late conservative activist. The ...

The attack occurred around 1 a.m. Sunday at the restaurant on Sandy Plains Road. The employee had asked the teens to leave because they were being rowdy and refused to order. Surveillance video ...