When service becomes automated, empathy becomes the differentiator. Customers will stay loyal to companies that show up with ...

When we talk about empathy and sympathy, we often use the terms interchangeably. Like they’re the same things. But in reality ...

Learn about the differences between empathy and sympathy. This article also looks at some frequently asked questions.

Prince William has a soft spot for his cousins Princess Beatrice and Princess Eugenie amid their father Andrew ...

Empathy is not just a feel-good buzzword or a “nice to have” in the workplace. The truth is that empathy at work reaps tangible business results. I’ve seen firsthand the difference that empathetic ...

For years, philosophers and psychologists have debated whether empathy helps or hinders the ways people decide how to help others. ‍Critics of empathy argue that it makes people care too narrowly — ...

At Ford Field on Thursday, Amon-Ra St. Brown and the Detroit Lions (7-5) face Javonte Williams and the Dallas Cowboys (6-5-1) in a matchup featuring two of the brightest stars in the NFL, beginning at ...

Compassion vs. Empathy Who doesn’t love the holidays with all the sparkling lights and sleigh bells jingling? But sometimes, those closest to us can test our patience. JC Lippold joins us to share how ...

The research relevant to this article was funded by the John Templeton Foundation. Stylianos Syropoulos does not work for, consult, own shares in or receive funding from any company or organization ...