His book, Think Like a Human: The Power of Your Mind in an Age of AI, explores how people make decisions and reality-checks ...

Amazon CEO Andy Jassy says the company's growing use of artificial intelligence is transforming both customer experience and internal operations, and it will likely reshape the workforce. In a memo ...

Amazon CEO Andy Jassy said the company’s workforce will shrink in the coming years as it adopts more generative artificial ...

Nvidia is one of the world’s most highly valued companies. A new book suggests its Taiwanese-born CEO is as grounded as any ...

BT CEO Allison Kirkby warned that AI advancements could lead to further job cuts beyond the 55,000 already planned by 2030.

Klarna launched an AI-powered CEO hotline, enabling 100 million global consumers to provide direct product feedback in a ...

Klarna has launched a hotline to an AI avatar of CEO Sebastian Siemiatkowski where consumers can provide conversational ...

Despite a steady labor market, many U.S. companies are under pressure to reduce costs because of global uncertainty linked to ...

Integrating AI tools into CX programs should be a careful, intentional process that prioritizes meaningful outcomes over cost ...

Klarna opens a direct line to CEO Sebastian Siemiatkowski for its customers to offer feedback and ask questions – with the ...

Ali Ghodsi, CEO of Databricks, said people underestimate how difficult it is to fully automate tasks and take humans out of the loop.

I asked an AI chatbot based on Klarna's CEO to share its views on artificial intelligence.