WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

The announcement marks a shift for WhatsApp, an encrypted messaging ... including "business messaging" tools companies can use to conduct customer service chats and send marketing materials ...

This development has ushered in a new era in customer service, combining artificial intelligence with human knowledge. The current WhatsApp chatbots signify a significant advancement in ...

In this crowded digital ecosystem, conversational AI delivered via platforms like WhatsApp is emerging as the preferred channel for customer service, dramatically changing how businesses interact ...

This was announced recently by Meta, the parent company of WhatsApp ... other message types, service conversations are user-initiated and allow businesses to respond to customer queries throughout ...

But not to be deterred, the popular Meta-owned chat platform is planning on introducing yet more artificial intelligence tools ... Meta AI through WhatsApp is an optional service from Meta ...

On the surface, it might seem like a simple translation tool, but there’s more to it ... interwoven between half a billion Indians through WhatsApp. I get alerts from my bank and Amazon as ...