Reports from Consumer Reports and ACSI reveal that Jeep is the worst automaker for customer satisfaction, with many owners unwilling to repurchase.

If you're in search of a new refrigerator, there's one brand that's considered the most reliable fridge of 2025 that you ...

If you don’t have the budget for a new TV from Samsung, LG, or Sony, there are more affordable brands in the market. We've ...

Massachusetts has a lot of different places to get groceries. Here are the best ones according to over 40,000 Americans.

A strong internet connection is as vital to a household as water or electricity, so we ranked the top providers based on service and satisfaction.

Citizens rate the complaint-handling experience 19 points higher in 2025 than they did in 2021. AI is making a difference.

While various vacuum brands claim to be the best in their marketing, the brand consumers actually like the most varies by the ...

Bank of America was the leader in this study, with Rocket as the only nonbank mortgage lender which got a score higher than ...

Credit unions and banks offer many of the same types of financial products and services. But there are some key differences between the two. From ownership structure to membership ...

Fans can pre-order or pre-save the track by visiting SatisfactionSkank.com. The webpage features an animated version of the Stones’ tongue-and-lips logo with Fatboy Slim’s smiley face-and-crossbones ...

Guests were sent scrambling on Nov. 9 when the hotel-and-apartment rental company Sonder abruptly shut down during their stays. Their keycards suddenly stopped working, locking some customers out with ...

Abstract: This study investigates the impact of technology on customer satisfaction in Asian restaurants, specifically focusing on food ordering, serving, and payment. Using a quantitative approach ...