🤖 Automating a Broken Customer Service System
1:18
YouTubeAI Momentum Labs
🤖 Automating a Broken Customer Service System
Sometimes the problem isn’t your business… it’s your outdated tools. The speaker called Freshdesk “old and crappy” — but since it’s been deeply integrated for 10+ years, replacing it wasn’t simple. So instead of waiting for better software… they built automation around it. Here’s the AI workflow: 🧠 Knowledge-based agent ...
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