Force Contact officers work shifts over a 24 hour period, 365 days a year and answer all emergency 999 calls and non-emergency 101 calls, as well as deploying resources to police incidents across Cleveland. The Force Control Room takes an average of 1100 calls a day, and no two calls are ever quite the same. One minute you could be creating an incident for a road traffic collision, the next you might be taking a report of an ongoing disturbance. If you're caring, a good listener and can stay cal