What is service management?
10:33
YouTubeYaSM
What is service management?
Service management is a concept that describes how organizations provide quality services that are a hit with customers. As a professional domain, service management has been maturing for decades, and today, organizations that provide services can tap into a huge body of knowledge, including various frameworks and standards that describe ...
17.9K viewsMay 12, 2021
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A longer extract from our full 40-minute interview with Andy Burnham on Do I Sound Like I Care? Podcast @Andy Burnham @Alzheimer’s Society @Dementia UK @Dementia Carers Count @Manchester Labour Andy explains why he thinks the current care system punishes savers, why dementia care should be available on NHS terms, and how a National Care Service could stop families being wiped out by care costs. Full interview: https://youtu.be/MKeNvIshK1Y Also on Spotify and Apple Podcasts. #AndyBurnham #SocialC
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